FAQ

FAQ’s


Q: Is it more common for a business to use an outside shredding service or do it themselves?

A: You really have to use an outside service nowadays. A lot of people don’t realize that a good commercial shedder can cost anywhere between $70 and $5000, and even with that range, most only accept 12 to 20 pages at a time. For one box of documents, it would take an employee 2 hours to shred. If it’s on the cheaper end, it won’t have continuous shred and the machine will overheat, causing the shredder to stop. The employee will have to wait half an hour in order for the shredder to cool down enough to use again. If an employee had to shred 4 boxes of paper in a month, it would take them 8 hours. Let’s say they’re being paid $10 an hour. That would cost the company $80 just to shred that box. With an outside service, that same company will spend less per box, less for employee time, less for the machine, and less for machine maintenance.


Q: With Arizona ranking as one of the top identity theft states, what can my business do to take extra precautions?

A: Only collect essential data and obtain consent when you do so. Limit access to sensitive data and encrypt data on networks, laptops and remote devices. Conduct employee background checks. Use locks, alarms and video cameras. Ensure your data is stored in a secure and confidential place and have a document management system in place. Shred information on a consistent basis and keep all old information in a locked container. TNT shredding provides locked containers and more information on sizes are found here. Shred ALL documents and old files


Q: WHAT TYPE OF SHREDDING AND OTHER SERVICES DO YOU OFFER?

A: The majority of our business is in mobile shredding. We’ll provide a locked container for your business to store their documents until we come by to pick it up. We offer two sizes of containers depending on how much paper your company will need to shred. Our smaller container can hold up to 100lbs of paper. We also offer a larger bin that holds up to 250lbs of paper. We will arrive at your business to shred your paper based on your needs. Our most common pickup schedule is once every four weeks. In addition to shredding, we offer services to handle all your needs. We have a media destruction service to destroy your tapes, CDs, or hard drives. We can also scan and store documents online for a business to access from a PC, iPad, or smartphone, or catalog and store your actual documents in our climate controlled, secure facility. This isn’t just limited to your paper documents. We also can store any of your computer files on the cloud for regular access or just for backup purposes. We meet government standards by addressing Contingency Planning, Access Controls, Audit Controls, Data Integrity and User Authentication. We have solutions for every size business.


Q: Do I need to remove clips, staples and sort the paper?

A: No. All you have to do is point to the box and our employees will take care of all the labor of taking paper out of page protectors or 3 ring binders. It doesn’t matter if staples or paper clips are still attached, our shredder will handle it all.


Q: What’s the advantage to mobile shredding?

A: One of the biggest advantages is that the workers aren’t handling the paper directly. They come out and watch the paper being shredded. On top of that, if the truck gets into an accident after it leaves, the paper is already shredded, so there isn’t a security risk of the paper being spread everywhere. Compare this to a shredding company that shreds offsite. Even if they don’t get into an accident, there’s still a risk of people flipping through the documents before they actually shred it. Mobile shredding gives the customer confidence that their information is properly destroyed. Another advantage is the cost. Most shredders will shred 15 sheets at a time for 100 uses per day. One box can be up to 5000 pages, so that shredder will take 4 to 5 days just for that box. If you buy a commercial shredder that has continuous shred, it still only takes 15 sheets at a time and you still have to pull staples and hand feed the paper. This kind of shredder will cost between $2000 and $5000. However, if you want a machine that will can handle more than 15 sheets and you don’t have to worry about staples or paper clips, this kind of machine will cost between $70,000 and $200,000. For most businesses, this cost isn’t practical.


Q: HOW DOES A CUSTOMER KNOW THAT DOCUMENT SHREDDING IS SECURE?

A: When it comes to mobile shredding, there are two different types of trucks – the hammer mill and the “pierce and tear.” The hammer mill tears up the paper into pieces that have to fit through a screen, which makes each piece a consistent size. The pierce and tear consists of a series of plates that fit together and move in opposite directions. There are hooks that tear the paper, but what can sometimes happen is the smaller sheets of paper, especially checks, can fall between the plates and end up not being shredded at all. Both trucks are certified by the National Association of Information Destruction, but hammer mill is more secure, which is why TNT Shredding only uses the hammer mill. We also have a smaller screen for higher security and we use this screen for customers like the FBI, or Boeing, who have very strict security policies. This screen basically turns the paper into powder. You wouldn’t even be able to read one letter on it. This additional security is more expensive, however. It takes twice as long to shred, we have to change out the screen, and the final product can’t be recycled because it’s basically a powder. Compare our shredding to a smaller, personal or even office shredder. When you shred, the paper fluffs up. So, when you have that little bin on the bottom. You’re still putting complete pages into one pile that could technically be put back together by someone with enough time. Our trucks mix the shredded material with up to 6000 pounds of other shredded paper. It would be impossible to put any piece of paper or check back together.


Q: ARE THERE CERTIFICATION REQUIREMENTS INVOLVED WITH THE CUSTOMER SEEING IT SHREDDED?

A: Well, there are the regulations set by HIPAA, but in my opinion, all customers should see their sensitive documents shredded on site. There are cases where we will shred off-site for example if a customer lives out of our service area. In these situations, we will give a certificate of destruction after we shred the material. We’re licensed, insured, and bonded and we meet all the same requirements for information destruction as a business office or a medical facility.


Q: Are your employees trained?

A: All employees are trained and go through a criminal background check that is available on line at Crimshield.com


Q:WHAT DO YOU DO WITH THE PAPER AFTER IT’S SHREDDED?

A: We recycle it. Normally, when paper is recycled by you at your home or business, it gets put into a plastic bag, then thrown into a comingle container with cans, bottles and cardboard. Since most recycling plants can’t sort this out, it ends up in a landfill. With our service, we’re only picking up the paper, which eliminates this problem. We unload paper tons at a time, so it’s immediately bailed up and shipped off to be turned into toilet paper, paper towels, and such. It’s 100% recycled. Shredded paper is usually shipped off to foreign countries so you want to make sure your sensitive documents are securely shredded by a professional shredder like TNT. If it is recycled without being shredding, it’s shipped off to Asia, where the manufacturing plants are, and it can easily be sorted through and useful information can be picked out. If it’s shredded, it’s already secure when it gets shipped.


Q: What do you do with other materials that aren’t paper?

A: We recycle any plastic and metal wherever we can. We usually partner up with WestTec Recycling for that kind of stuff. Clients can even take it there themselves if they want.


Q: What efforts does TNT Shredding make to be a green company?

A: For each ton of paper that we recycle, we save 17 trees. Some of our larger purge jobs, such as cleaning out a storage unit, will contain about 200 boxes, which we can shred in an hour and a half. In that time, we can save 51 trees.


WHAT AREAS IN ARIZONA DO YOUR SERVICE?

A: We service the entire state. In the Phoenix metro area, we serve: Phoenix, Tempe, Scottsdale, Chandler, Mesa, Gilbert, Queen Creek, Glendale, Peoria, Sun City, Laveen, Cave Creek, Avondale, Litchfield Park and Goodyear. In Southern Arizona, we offer service to: Casa Grande, Tucson, Marana and surrounding areas. In Northern Arizona, we service Prescott, Prescott Valley, Cottonwood and Payson.


HOW DOES SOMEONE GET STARTED WITH TNT SHREDDING?

A: The easiest way is to give us a call and tell us your needs. No contract is required. We usually get started by deliver a bin or two and figuring out how much paper your business uses. We most often start clients on a quarterly pickup, but we can make more frequent pickups if they need it. Our prices are based on volume so we’ll help you find exactly the right schedule that works for you – not too often, but often enough so you never have to worry. The most common pickups are every four weeks, every 8 weeks, or every quarter. Most of our clients have monthly pickup.


Q. WHY SHOULD I RECYCLE?

A: The average American uses seven trees a year in paper, wood, and other products made from trees. This amounts to about 2,000,000,000 trees per year! Approximately 1 billion trees worth of paper are thrown away each year in the U.S. That’s a good reason to recycle. Plus, recycling creates 1.1 million U.S. jobs, $236 billion in gross annual sales and $37 billion in annual payrolls. Thousands of U.S. companies have saved millions of dollars through their voluntary recycling programs. They wouldn’t recycle if it didn’t make economic sense. Recycling creates four jobs for every one job created in the waste management and disposal industries. Read more recycling facts from recycling-revolution.com.

CONTACT TNT TODAY!

WE’LL TAKE CARE OF ALL YOUR SHREDDING NEEDS WITH THE RIGHT SERVICE AT THE RIGHT PRICE